Reset blogs

At Reset, we believe in the power of knowledge that aims at focusing on the benefits of resetting pain naturally. We wish to restore your active lifestyle that keeps you on the go and helps you conquer your dreams. Find out more in our curated resources below:

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    Privacy Policy

    Privacy Policy sets out how VRL uses and protects any information that you give to us. By using the“Sites”(defined below) you agree to the terms of this Privacy Policy. The Privacy Policy explains how VRL may:

    • collect
    • use and
    • disclose

    information we obtain through the “Sites.” The term “VRL,” “we,” and “us” includes our affiliates and subsidiaries.

    The “Sites” means collectively any website, mobile application or Internet service under the control of VRL, hether partial or otherwise, in connection with VRL’s online presence.

    “Personal Data” means any information that relates to a (directly or indirectly) identified or identifiable individual, such as: name, address, email address or phone number.

    This Privacy Policy sets out how VRL uses and protects any information that you give to us. We respect your privacy and do not intent to misuse your personal information. This Privacy Policy explains how we collect, transfer, process, use and disclose your data and sets out our security practices. By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this Privacy Policy. Information about the operator of websites or mobile applications (and VRL entity controlling any Personally Identifiable Information (PII) that is collected) can be found on the footer and/or contact page of websites and in the licensing agreement of mobile applications.
    What we collect

    We collect personally identifiable information (PII) that you provide to us, which is information that identifies you as an individual. We only do this when you have agreed to our request for that information. This PII may include your:

    • Name
    • address
    • telephone number
    • e-mail address

    How we use your PII

    By providing your PII, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:

    • to respond to your requests
    • to improve our level of service
    • to improve the content of our communications
    • to provide you with tips, helpful information, product news and updates
    • to notify you of our new products and services
    • to seek your views on our products and services
    • to consider your application for employment
    • for our own administrative and quality assurance purposes
    • for other purposes that may be detailed on the website or mobile application

    Website and mobile application usage information

    We also automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our websites, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We aggregate this information to understand how our visitors use our websites and mobile applications so that we can improve them and the services we offer. GPS location data does not typically identify individual users. We may also share this aggregated information with other companies within the VRL group and with other third parties. This information includes:

    • with our third-party service providers, to provide services on our behalf only when such disclosure is necessary to carry out the requisite services;
    • to comply with legal obligations, including in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements;
    • to protect and defend our rights and property; and
    • with your permission.

    We do not rent, sell or share Personal Data about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
    Use of IP addresses

    An IP address is a set of numbers that is automatically assigned to your computer whenever you log on to your Internet service provider or through your organisation’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online. VRL, or third party companies acting on our behalf, may collect IP addresses for the purposes of systems administration and to audit the use of our websites. We also may use IP addresses to identify users of our websites when we feel it is necessary to enforce compliance with the websites’ terms of use or to protect our service, websites or other users.


    Our websites and mobile applications may use technology called “cookies.” A cookie is a small text file that is placed on your hard disk by a server. Cookies allow our websites and mobile applications to respond to you as an individual. The website or mobile application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to a website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or receive a warning before a cookie is stored if you prefer. Please refer to your Internet browser’s instructions or help screen to learn more about these functions and to specify your cookie preferences. If you choose to decline cookies, you may not be able to fully experience the interactive features of our websites or any other websites that you visit.

    Below is a list of the types of cookies used on our web sites:

    PurposeDescriptionType & Expiry
    Performance (i.e., User’s Browser)Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).Session

    Deleted upon closing the browser
    Security (e.g. Asp .NET) CookiesIf you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.Session

    Deleted upon closing the browser
    Site PreferencesOur cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account.Session

    Deleted upon closing the browser
    AnalyticalWe use several third party analytics tools to help us understand how site visitors use our web site. This allows us to improve the quality and content on for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. For further details on our use of Google Analytics, see below.Persistent, but will delete automatically after two years if you no longer visit
    Site visitor feedbackWe use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.

    The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first page view.

    The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.
    1 Session

    Deleted upon closing the browser

    2 Persistent

    Deleted automatically after 90 days or presenting survey invite.
    Social sharingWe use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages properly (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our web sites. We encourage you to review each provider’s privacy information before using any such service. For further details on our use of social media widgets and applications, see below.Persistent, but will be deleted automatically after two years if you no longer visit

    Other third party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.

    Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.

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